580 Monterey Pass Road, Monterey Park, CA 91754
Manager: Doug Elffers
Email: mp.sales@e-arc.com
Hours: Monday - Friday, 8:00 AM - 5:00 PM
This is an ARC corporate site: Printing and scanning services are not available at this location, please visit our other digital print centers for service.
Discover our printing solutions such as wall graphics, event displays, tradeshow booths, banners, signs, retail graphics, marketing materials, car wraps and more…
Very Disappointed with this company. We bought a machine for our company back in December and we got the machine late, the training was not with experienced instructor. They didn't know why our machine was not working properly had other instructor come help and still could not fix the problem. Pretty sad that we spend the money on this machine that we couldn’t use mean time we had orders waiting to print. Once we asked to take the machine back they gave us the excuses and wanted to charge 20% for returning the machine, well we decided to keep the machine. Sad they don’t even know that we were in works on planning to get other equipment from them. Now we got another company to come in and give us helpful training and now we are up and running a month ½ later. Very unorganized company with one a sales person to communicate in Vegas, as the manager don’t want to work with customers directly.
Angel was able to provide the BEST customer service. ARC is always providing great customer service. Thank you.
Our company always gets prompt service from ARC. They are courteous and helpful.
Our plotter 345/365 was down for 2 weeks. 2 technician had to come by to service our machine, but still wasn't fixed. Third tech to come by was Sy Pateo and he came to the rescue! He was able to finally resolve our ongoing problems and get it to run again. If Sy did not come, our plotter would probably be still down. He was knowledgeable and very friendly. Hope we can contact him directly should another problem arise in the future. He was great!
Excellent work reliable, honest service engineer Sy Pateo..
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